Why You NEED IT Support!

It doesn’t come as a surprise to the Omnicom team at just how many up and coming businesses don’t see the need to have IT support in place. A recent survey showed that 27% of SMEs had no IT support in place, however we think the number could be a little higher.

Some people view support in a negative light- as an insurance policy that is only useful when things go wrong. But that could not be further from the truth.

If you are sitting on the fence, or waiting to act only when something to breaks, here are three reasons why you need to think about getting an IT support contract.

Maintenance and Network Updates

Firstly let’s use your car as an example. Chances are you check the tyre pressure, coolant, oil, and probably even take it for a service regularly, or perhaps you send it to the garage and let them do this for you? This reduces the chances of the car breaking, protects warranties and stops car based disasters having a detrimental impact on your life. Chances are you leave much of this to a qualified expert who has experience with your brand of vehicle. Surely is makes sense to do the same for your IT Support?

Don’t wait for something to break before appointing someone. This way of working will prove costly and impact heavily on your productivity. Any good IT company will undertake maintenance of your network, ensuring it is healthy, stable and secure and ready to adapt to any future technology changes.

Online Secuirity

All businesses even small ones, are under constant attack and pressure around data security. Don’t be fooled into thinking that it can’t happen to you, it can and probably will. You also need to be mindful that data and compliance laws apply to all businesses, not just large enterprise and breeches are now being taken very seriously indeed.

More Than Just “Fixing Things”

We do understand that cash flow is crucial to any business especially those growing. And having the expense of IT support, when nothing seems to go wrong may seem like a luxury.


To sum things up, we could ask yourself …

  1. Would attempt to fix a system fault on your broken down vehicle and then proceed to drive it?
  2. Would you feel comfortable performing an operation because the surgeon had rung in ill?

Chances are you wouldn’t (we hope!). Thats because you don’t have the expertise, and that is the reason IT support companies like Omnicom exist.

Give us a call today to find out more.